Your UnitedTV account
A Clearer Way to Manage Your Subscription
Once WooCommerce is connected, My Account is intended to bring sign-in, subscription details, renewals, and billing history together in one place.
What to Expect From My Account
UnitedTV plans to use WooCommerce for customer registration and sign-in. These features will become available only after the integration is implemented; this page does not currently create accounts or accept credentials.
After launch, signed-in customers should be able to review their account information and available subscription details, including the terms shown for their selected plan. What appears in the dashboard will depend on the completed integration.
The planned account area will also provide access to renewal options and billing history where supported by the configured WooCommerce tools. Until those tools are live, requests about an existing subscription should go through UnitedTV support.
1. Choose a Plan
Review the available UnitedTV subscription options and their displayed billing and renewal terms before deciding which plan fits your needs.
2. Create Your Account
When WooCommerce registration is live, enter your details to create an account associated with your subscription. Registration is not available on this page yet.
3. Sign In and Review
Once account access is enabled, sign in to check your details and confirm your chosen plan before proceeding to checkout.
4. Complete WooCommerce Checkout
When the integration is operational, follow the WooCommerce checkout to review the final order and use its configured secure payment process. No checkout or payment is active on this page.
Review Your Subscription Details
Selected Plan
Once account tools are live, view the plan selected during checkout in your subscription details.
Billing Terms
Review the billing interval and applicable terms shown for your subscription before confirming payment.
Renewal Information
Check your renewal date and status when WooCommerce subscription management becomes available.
Included Connections
See the number of connections included with your selected plan once confirmed in your account.
How Renewal Management Will Work
Step 1
Create or Sign In to Your Account
When WooCommerce account registration is enabled, register or sign in to access your subscription information.
Step 2
Review Renewal Settings
After subscription tools launch, use your account to check renewal details and any available management options.
Step 3
Contact Support for Now
Until online renewal controls are available, contact UnitedTV support for help with an existing subscription.
What Your Billing History Will Show
Order Dates
After WooCommerce integration goes live, see when each account order was placed.
Order Numbers
Find reference numbers for completed orders in your future account history.
Purchased Plans
Identify the subscription plan associated with each recorded order.
Amounts Charged
Review the amount charged for each transaction when billing records become available.
Payment Status
Check whether a recorded payment was completed, pending, or unsuccessful.
Renewal Transactions
View renewal charges associated with your subscription once supported by the integration.
Receipts and Invoices
Access any receipts or invoices provided through the integrated account system.
Refund Records
See any processed refunds linked to your orders if recorded by WooCommerce.
My Account Questions
Find out what to expect from account access and subscription tools as the WooCommerce integration is prepared.
How will I create a UnitedTV account?
Registration is planned for the My Account page through WooCommerce. Until it is available, contact UnitedTV support for help with account questions; this page does not currently create accounts.
Where will I sign in?
Once the WooCommerce integration is live, you will be able to sign in from My Account using your registered credentials. If you need help accessing an existing account now, contact support.
How will I view my subscription details?
My Account is planned to show subscription information after the integration is complete. For questions about your current subscription, contact support rather than relying on this page for live status.
Can I manage my renewal here?
Not yet. Renewal management will depend on the completed WooCommerce subscription setup. Contact support to ask about your current renewal terms or request assistance.
Where can I find billing records?
Billing history is planned for My Account once WooCommerce is connected. If you need a record of an existing payment, contact support with the email address associated with your subscription.
Are checkout and payment features available on this page?
No. Account registration, checkout, payments, subscription controls, and billing history are planned integration features, not working tools on this page. Contact support before attempting an account or payment change.
Phone
Need help with account access? Reach UnitedTV support through the Contact page and include the email address associated with your subscription.
Address
Please do not send passwords or full payment card details. While My Account tools are being prepared, support can help you identify the next step.
Need Help With Your Account?
Contact UnitedTV support for account, renewal, or billing questions. Check back as the WooCommerce integration becomes available for My Account features.