UnitedTV Support
Find the help you need, without the guesswork
Explore guidance for your account, billing, subscriptions, supported devices, and setup—or get in touch when you need more help.
Find a Guide
Follow clear steps for setup, account access, and subscription management.
Get in Touch
Have a question the guides don’t cover? Contact the UnitedTV support team.
Choose a support topic
Search account, billing, device, and setup help
Browse Support Topics
Account Access
Billing & Payments
Subscription Management
Device Compatibility
Setup Guides
Renewals
Billing History
Contact Support
A Clear Path to Answers
How to Get the Help You Need
1
Identify the Issue
Choose the topic that best matches your question, whether it concerns your account, billing, subscription, device or setup.
2
Check the Guidance
Review the relevant support topic or setup guide, and check your account for subscription and billing details.
3
Ask for Further Help
If you still need help, use the Contact page and include a brief description of the issue and your device, if relevant.
Support Questions, Answered
Where can I access my UnitedTV account?
Select My Account to sign in and review the account information available to you.
What if I cannot sign in?
Check the email address you used for your account and follow any available password-reset instructions. If you still cannot access it, contact support.
Where can I review my billing history?
Sign in to My Account and look for your billing or order history. Contact support if you need help finding a charge.
How do I check my subscription details?
Visit My Account to review the subscription information available to you, including your plan and renewal details where shown.
How can I manage a renewal?
Check your subscription details in My Account for available renewal options and consult the Refund and Cancellation Policy for applicable terms.
How do I request cancellation?
Review the Refund and Cancellation Policy, then use the available account options or contact support for help with your request.
How can I check whether my device is compatible?
Consult the Supported Devices page before subscribing or starting setup. If your device is not listed, contact support before assuming it will work.
Where can I find setup instructions?
Open the Setup Guides page and select the guidance relevant to your device. Follow the steps provided there.
What should I include when contacting support?
Describe the issue, the steps you have tried and the device you are using, if applicable. Do not include passwords or payment card details.
Phone
For account and subscription questions, sign in to My Account to review your details.
Address
For device compatibility questions, check Supported Devices and Setup Guides before contacting us.
Still need a hand?
If the guides haven’t answered your question, contact UnitedTV with details of your account, billing, subscription, device, or setup issue so we can help.